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Contents

Problem Importing Blackboard Test in Zip File Format with Firefox 3

Issue

With Mozilla Firefox 3.5x and Blackboard v8 you receive a "Please enter a valid file" message when you attempt to import a Blackboard test in a zip file format using the Test Manager or Pool Manager.

Workaround

Install the User Agent Switcher (0.7.2) add-on into Mozilla Firefox 3.5x. This will add the "User Agent Switcher" to the Firefox Tools menu, after Firefox is restarted.

Select: Tools > Default User Agent > Edit User Agents... to open the "User Agent Switcher Options" Window.

Select New > New User Agent...

Type in "Blackboard" for the description, "mac" for the user agent, and clear all other fields, then click OK to add the new Blackboard user agent. Click OK once more to close the User Agent Switcher Options window.

Login into Blackboard

Switch to the User Agent setting for Blackboard by going to Tools > Default User Agent, then select Blackboard

Reload the page. (Press F5)

You should now be able to successfully import a Blackboard test, in zip file format, into the Blackboard Test Manager or Pool Manager.

Remember to switch back to the default user agent once you've completed the import. Tools > Blackboard > Default User Agent.

Reference

• California State Polytechnic University, Pomona: eHelp » Blackboard » Known Issues
• Blackboard and Firefox 3 - The Assignment Workaround
• User Agent Switcher for Mozilla Firefox
• Links: Online Learning (For Blackboard Quiz Generators)