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Web Browser and E-Mail Client Tips

(Mozilla, Firefox, Outlook Express)

All of the information, instructions, and recommendations on this Web site are offered on a strictly "as is" basis. Remember "Murphy's Law." Please take the proper precautions before attempting any of the tips or modifications listed here.

Contents

 


Netscape and Outlook Express Inbox Quarantined issues

I'm using Netscape v7.1 for my personal e-mail. I received an e-mail, which was spam, this morning (5/13/2004) that contained an infected attachment. Symantec AntiVirus 8.0 quarantined the entire Inbox which meant that all my mail was now missing.

To recover from your inbox being quarantined, follow these step:

  1. Restore the file, or Undo the quarantine in AntiVirus.
    Either go to View > Quarantine > Restore the filename "Inbox" or go to History > Virus History Undo the filename "Inbox."
  2. Temporarily disable File System Realtime protection
  3. Open "Mail & Newsgroups" in Netscape. Mozilla and Netscape will not launch an attachment automatically, so you are not risking infection.
  4. Go to the last e-mail received, and delete the e-mail with the infected attachments, then go to File > Compact Folders.
  5. Enable File System Realtime Protection. (!!! Very important !!!)
  6. You should now have full access to your e-mail.

or

  1. Restore the file, or Undo the quarantine in AntiVirus.
    Either go to View > Quarantine > Restore the filename “Inbox” or go to History > Virus History Undo the filename “Inbox.”
  2. Temporarily disable File System Realtime protection
  3. Open the "inbox" file using a text editor. If Notepad won't work because your Inbox is too large, try UltraEdit-32.
  4. Go to the end of the Inbox file and delete the chunk that belongs to the infected attachment. (The infected attachment is most likely in the last e-mail received.)
  5. Save the Inbox
  6. Enable File System Realtime Protection. (!!! Very important !!!)
  7. You should now have full access to you e-mail.

To prevent this from happening to you, you'll need to exclude your Inbox from the real-time scan. Your system will still be protected because an infected attachment will still be detected when you try to open it.

From Symantec.com

Netscape or Outlook Express Inbox is quarantined when infected email is detected

Situation:
Symantec AntiVirus Corporate Edition (Symantec AV) or Norton AntiVirus Corporate Edition (NAVCE) has detected an infected e-mail, and the options are set to have infected files quarantined. You now find that your Netscape or Outlook Express 5.0 Inbox has been quarantined.

Solution:
Netscape and Outlook Express store e-mail in a single file. Symantec AV or NAVCE scans the file, and quarantines the file if a virus is detected. Because all e-mail is stored in a single inbox file, the entire inbox is quarantined in some circumstances. To avoid quarantining the entire inbox file, we suggest excluding the inbox file from being scanned.

How to avoid having the entire Inbox placed in Quarantine

Excluding the inbox file from being scanned prevents the inbox file from being quarantined while still allowing a virus to be detected. When a virus is found in an opened e-mail message, rather than during a scan or when downloading, the opened message can be safely quarantined--or deleted--without causing problems with the Inbox itself.

How to exclude specific drives, folders, and files from being scanned by Symantec AntiVirus Corporate Edition 8.0

 


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Delete URLs from the Location Bar's Pull-down Menu

  1. Click on the dropdown arrow
  2. Use the cursor key to highlight a URL you want to delete
  3. Press Shift + Delete to remove the highlighted URL

 


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Delete AutoComplete Data From Form Fields in Firefox

  1. Go to the Web page that contains the form that AutoComplete has saved fields from
  2. Click in the box, and press the down cursor key to highlight the entry
  3. Press Shift + Delete to remove the highlighted text

 


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Default Profile Directory

Mozilla Firefox stores your user profile data in one of the following locations:

Icon Windows Windows Vista

\Users\<User Name>\AppData\Roaming\Mozilla\Firefox

Icon Windows Windows 2000, XP \Documents and Settings\<User Name>\Application Data\Mozilla\Firefox
Icon Windows Windows NT WINNT\Profiles\<User Name>\Application Data\Mozilla\Firefox
Icon Windows Windows 98, ME Windows\Application Data\Mozilla\Firefox
Icon Mac OS X Mac OS X ~/Library/Application Support/Firefox
Icon Linux Linux and Unix systems ~/.mozilla/firefox

 


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How to Move Your Mozilla Firefox Profile to a new location

(Firefox 1.x, 2.x, 3.x)

  1. Exit from Mozilla Firefox
  2. Modify profiles.ini bychanging "IsRelative=1" to "IsRelative=0"
  3. In profiles.ini, modify "path=" to point to the new location
    e.g. Path=C:\Data.Apps\Firefox\Profiles\xxxxxxxx.default
    (Where xxxxxxxx is a random string of 8 characters)
  4. Move the Profiles directory to the new location
  5. Make sure that the Users group has modify rights to the Profiles directory

Sample of an Initial profiles.ini

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=Profiles/xxxxxxxx.default

Example of a Modified profiles.ini

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=0
Path=C:\Data.Apps\Firefox\Profiles\xxxxxxxx.default

 


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Specify where to store the cache for Mozilla Firefox

Mozilla Firefox 2.x

  1. Start Mozilla Firefox
  2. Clear the cache
  3. Enter about:config into the address bar
  4. Add a new string value
    1. Enter the preference name: browser.cache.disk.parent_directory, then click OK
    2. Enter the path to the new cache directory location as the string value, then click OK. (e.g. C:\temp\Cache.Mozilla)

 

 


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Configure Tabbed Browsing in Firefox

Firefox 2.x

In Firefox 2.x, go to: Tools > Options >Tabs

Firefox 1.x

In Firefox 1.x, go to: Tools > Options > Advanced > Tabbed Browsing

 

 


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Firefox Does Not Automatically Select The Default Printer

  1. Type about:config into the address bar
  2. In the filter: field, type printer
  3. Right click on print.print_printer and select Reset
  4. Restart Firefox

The next time you go into File > Print, Firefox should use the current default printer.

 

 


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Mozilla Thunderbird Does Not Automatically Select The Default Printer

  1. Select: Tools > Options > Advanced
  2. On the General tab, under Advanced Configuration click the "Config Editor..." button.
  3. In the filter: field, type printer
  4. Right click on print.print_printer and select Reset
  5. Close the Config Editor
  6. Click the OK button on the Options window
  7. Exit from then restart Thunderbird

The next time you go into File > Print, Thunderbird should use the current default printer.

 


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